Social Media and Injury Claims

sm1.jpg

After a car accident, you may want to communicate with your friends and family to let them know what happened, maybe even share some photographs. For many people, posting on Facebook or Instagram is something they do without even thinking. However, prior to posting anything regarding your injury on social media, you should use caution and consider how your post may be used against you.

Say Nothing, Post Nothing

Perhaps it sounds hypersensitive to say that after a car accident in which you were injured, you should not post anything. After all, if the accident or car crash wasn't your fault, what is the harm in sharing what happened with your friends and loved ones? Isn't that what social media is for, and isn't it obvious you weren't at fault? Consider that even car collisions that fault and liability is usually easy to establish, such as a rear end accident, the at-fault insurance company's adjusters will not simply take your word for it, and are increasingly fighting liability on all claims. Your car accident claim is not a criminal case, so the familiar Miranda rights verbiage "anything you say can and will be used against you" does not exactly apply, but the spirit of the Miranda rights certainly does apply: everything you post, everything you say, can be manipulated by the other insurance company to diminish the amount of money they will pay to resolve your claim.

Set Your Accounts to "Private"

Even if you never post anything on social media regarding your injury, the insurance adjusters can still look at everything you've posted and create a narrative that there is nothing wrong with you. Is this legal, you might be asking yourself? Yes. If your social media accounts are open to the public, there is nothing to prevent an insurance agent from looking at your pages and taking screen shots. Many injury lawyers have seen in recent years a tendency for insurance adjusters to create a narrative, or story, about your life. Basically they will look at your photos and posts and come to the conclusion that you're fine and that you did not suffer serious injury. 

wavwavwave.jpg

Example Of Social Media Gone Wrong

For example, consider the case of a client who was injured in a car crash in Santa Ana, California. Despite being rear-ended (so it was clearly not her fault), and after she visited with her primary care physician at the local Hoag hospital, she slowly recovered through typical injury treatment of chiropractic care, physical therapy, and got two epidural injections to help alleviate her pain and facilitate recovery. During her recovery, as a student at Cal State Fullerton, she continued to take classes and work part time in an office on campus. Her treatment lasted about six months, during which she attended family birthday parties and went to Crystal Cove State Beach in Newport Beach with friends and her boyfriend. Sounds pretty normal for a college student.

When it came time to try to reach a resolution on her injury claim, the insurance adjuster denied payment and refused to pay her medical bills. Why? Because her social media posts on Facebook showed photos of her at the beach, at a few Cal State Fullerton athletic events (as a spectator, not participating), and at birthday parties. The insurance adjuster claimed "she seems pretty good to me, going to the beach, hanging out with her college friends at basketball games." You may ask what that has to do with this client's injury and medical bills. Of course, going to the beach has nothing to do with the client's injuries.

After her personal injury attorney at The Lions Injury Lawyers aggressively pursued her claim, the insurance company eventually paid all of her medical bills and paid her for her pain and suffering. This was only after her car accident attorney filed a lawsuit on her behalf in order to recover fair compensation on her behalf. Had this client marked her social media accounts to "private" the insurance company would not have been able to create a story that she was not injured based on her photos.

Getting A Fair Settlement For Your California Injury Claim

Social media is a new tool for insurance adjusters to use to diminish the value of your claim, or deny it altogether. Just because you were not at fault and sought proper medical treatment for your injuries does not mean you will be treated fairly. Often, consulting with an experienced personal injury attorney law firm that practices throughout California is the best way to get fair treatment from the insurance company. People injured in car crashes in Anaheim, Santa Ana, Fullerton, and throughout Orange County have turned to The Lions Injury Lawyers to get fair treatment by the insurance companies. The Lions Injury Lawyers represent injured plaintiffs throughout California, from San Diego County to the Inland Empire, up to Los Angeles and all the way